unh covid hotline

As always, it is your responsibility to stay on track with course requirements. If you plan to be on campus at any time during the semester, you must submit a self-swab test weekly (or twice a week if you live in the dorms). What if I am unable to perform a self-swab due to a disability? We are working to provide enough options that students who cannot attend courses in person can make progress toward their degrees. This is critical to managing workflow in the lab, and disruptions jeopardize the ability to return test information in a timely manner. As of Friday, UNH reported 145 active cases of coronavirus, 134 of which belonged to students, equating to a 0.41% positivity rate in the 20,989 tests conducted over the last week. Call (603) 862-9355 or log onto MyHealth&Wellness to easily schedule. If your test indicates that you may be positive for COVID-19, you will be contacted by UNH Health & Wellness for further evaluation. Students who need to be on campus for academic or research purposes or have a campus job will continue testing, Students who are living in UNH residence hall and campus apartments will continue testing, Students living in Durham, Dover, Newmarket, or Lee you should continue testing. What if I didn’t get tested at the Whittemore Center and don’t have self-test kits? Will Wildcat Pass tell me if I miss a test? UNH Dining will prepare boxed meals and deliver them to your door. This is critical to managing workflow in the lab, and disruptions jeopardize the ability to return test information in a timely manner. Once done you’ll be asked to update with a new password of your choosing. TTY Users: 7-1-1 or 800-735-2964 (Relay NH), After receiving your home collection kits, please watch this instructional video before taking your sample. Employees should not call HealthLink. Afternoon drop off is from 1-5 p.m. For health, safety and other pressing issues that are not addressed in our FAQs, please email covid@unh.edu or call the UNH COVID-19 hotline (603) 862-2020 between the hours of 8:30 a.m.-5 p.m. All Durham undergraduate and graduate students. You will have 24 hours from your original testing drop off time to drop off a testing sample. Business leaders say programming being offered by the CEO & Family Enterprise Center at the University of New Hampshire has been helpful as they navigate the COVID … The health of our Wildcat community is a top priority for the university. What are the drop-off times? If a student is planning to miss a test, they should first email. During isolation or quarantine, Health & Wellness  will remain in close contact with you. You should make every effort to submit your test on time. Check your Wildcat Pass every morning to confirm you are compliant. An Italian Carabinieri volunteer fields desperate phone calls during the first wave of the coronavirus pandemic. Hours may vary, to find out current weekly hours email Covid@unh.edu. UNH’s test lab uses pooled testing to process the high volume of samples that need to be collected from the UNH community to ensure the campus is safe. ... UNH … Watch an Oct. 13, 2020, Virtual Town Hall Meeting for COVID-19 Updates Including Spring Calendar Changes. All summer classes are being offered via remote, non-face-to-face learning. Make sure the top of the handle sits below the lip of the vial so the handle is not bent when the lid is sealed. Wildcat Pass will provide information on why you are not in compliance, as well as information on how to become compliant. No. You may see three different representations of data: The “Order Date” represents the date your barcodes were printed and NOT the date that your sample was dropped off. However, if you have to come to campus for any purpose you must get tested and have a negative result within three days in advance of your visit. For general information on COVID-19 we recommend COVID-19 Updates and For emergencies, dial 911. Employees, if your health allows, can work remotely if your work allows. For health, safety, and other pressing issues that are not addressed in our FAQs, please email covid@unh.edu or call the UNH COVID-19 hotline at (603) 862-2020 between the hours of 8:30am and 5pm. Do not give your test kit to anyone else to handle. UNH’s COVID-19 testing program is underway! Affix one label on the vial. Let's take care of each other. Students can get something to eat via quick-service dining options, including takeout and order-ahead. All student international travel programs and experiences for the fall 2020 semester are cancelled in accordance with the university’s International Travel Risk Policy. If a second failure to test occurs, you will be required to leave the UNH campus and continue your semester online. coronavirus@sluhn.org. Exceptions are not guaranteed and are reviewed on a case-by-case basis. The Office of Student Life will contact you about your late test. What if a student leaves campus for a weekend? If the pool tests positive for COVID, the lab will retest each sample individually to determine the source of the positive result. This means that a vaccine will not be immediately available to everyone who wants one. You’ll have to email unhcovidlab@unh.edu to set up a phone call for a password reset. Once in the portal, you will see several pieces of information. Yes. Remove swab from packaging. If you are not participating in regular testing, please continue to check this website for information about how to schedule a test. To login, please go to https://unewhorchard.netsmartcloud.com/. We’re working with the vendor to improve the user interface and make it clearer to look at individual tests within a larger order. You will receive training, information and support for your health and safety needs. If you are not participating in regular testing, you can: Can people who are not participating in the COVID testing program come to campus? Extraneous travel is discouraged to protect the health and safety of our community. Face-to-face classes will end Friday, Nov. 20 and move to remote learning starting Monday, Nov. 23. Do not give your test kit to anyone else to handle. You do NOT need to tell your instructor or supervisor anything about your medical condition. As long as you drop off your test in one of the approved drop boxes, Wildcat Pass will show compliance the following morning. When do I get tested? The absorbent pad is included to soak up spilled liquid in the event a sample leaks. Wildcat Pass will only tell you if you are in compliance or not in compliance with all the protocols required for you to be on campus and participating in face-to-face activities. You will be asked to put in the username and temporary password provided in the email you receive from UNHCOVIDLab@unh.edu. There will be after hours and weekend pick-up of testing kits at UNH PD. Durham Employees and Contractors: Please check your spam filter or junk mail folder if you don’t receive an account information email. If missing a test is the reason, you need to complete your self-swab ASAP, and contact covid@unh.edu to restore your pass. All dining facilities will have health and safety modifications. Employees: (984) 215-5668 This helpline is available 24 hours a day, 7 days a week. You’ll have to email. If you are late, you will receive an email reminder to turn in your test within 24 hours and Wildcat Pass will show you are not in compliance. The hotline is manned by 10 staffers overseen by a registered nurse. The N.H. Department of Health and Human Services will also be notified and they will complete the contract tracing effort. All students who have dropped off a sample since screening began have an account already set up. What will happen after I test positive, or if someone close to me tests positive? Check your Wildcat Pass every morning to confirm you are compliant. If it is after 11/13 and you were unable to fill out the link; Email: with subject line “Winter Break Survey” and explain you missed the survey timeframe but will be on campus during winter break, and you will receive instructions with next steps to opt in. for an exception. COVID-19 Health Hotline. 211NH is New Hampshire's statewide, comprehensive, information and referral service operated by Granite United Way and will replace the current Department of Public Health Hotline (603-271-4496) for COVID-19 related questions. Drop the sealed biosafety bag in the secured drop box at any collection point, Durham Employees and Contractors: Please check your spam filter or junk mail folder if you don’t receive an account information email. The New Hampshire Department of Health and Human Services will contact you to begin contact tracing. . We will not waiver on that promise during this challenging time. Given that UNH will be providing disposable masks, we will not be providing or selling branded face coverings. No. No, the UNH lab is not set up to send or receive mail in testing samples. What if I’m a student and I live outside these 4 towns (Durham, Dover, Lee Newmarket) but intend to be on campus or want to test over Winter break? Information on How to Access COVID-19 Test Results for Durham Students Please make every effort to drop of your testing materials during the day and time you selected. Test using a 3, You need to complete a new testing sample. Please adjust your plans to ensure that you deposit your test on the expected day and in the expected time window. Coronavirus cluster linked to a University of New Hampshire frat party, state says. We’ll arrange for you to receive testing kit and labels for testing. Look for the gray sample drop box and large flag at the following locations. Will we have to wear face coverings on our campuses? Extraneous travel is discouraged to protect the health and safety of our community. Exceptions are not guaranteed and are reviewed on a case-by-case basis. Please note the following days the lab will be closed for the holidays and you can drop off your test any day that week even if is not your regularly assigned testing days. Place the swab (tip down) in the vial. What if I run out? We’ve built a new, state-of-the-art lab to manage testing and results from our Durham, Manchester and Concord campuses. Meanwhile, you will be required, per the N.H. Department of Health and Human Services, to enter into self-isolation for at least 10 days to avoid passing the infection on to others. Hours may vary, to find out current weekly hours email. Copyright © 2020 Deliver flexible, blended academic instruction. *You no longer need to place a label on the biosafety bag.*. Please update your contact information to ensure you receive your results. If the pool does not test positive for COVID, all individuals in that pool will be considered compliant until their next test. *, Place the sealed tube in the biosafety bag along with the absorbent pad and seal the bag. submitting someone else’s nasal swab as your own or providing invalid specimens) will result in severe disciplinary action. Anyone blatantly disregarding public health expectations will be addressed. What happens if I test positive for COVID-19? You may see three different representations of data: Tests that have been received, analyzed and approved will be shown in. Because of the information security related to health records, there is no automated way to reset your password if you forget or misplace it. Who needs to be tested? How will I get my test results? They will be able to direct you to get new testing materials at the MUB. How will I get more test kits? UNH is using a program called Orchard Sequoia to manage screening and testing information. We recognize that many will have their own cloth or disposable masks that they like to wear, but the university will provide disposable masks for those who need or want them. Latest Campus Testing Results: 12/15/2020, You will have access to in-person instruction, campus life and support services.Learn More, You will receive support and flexibility while progressing toward your degree.Learn More, You will receive training, information and support for your health and safety needs.Learn More, We offer a variety of resources including a soon-to-be launched public health campaign.Learn More, COVID-19 Updates: UNH Franklin Pierce School of Law. What is the absorbent pad for? A positive test exempts you from additional testing for 90 days from your time of illness unless you become ill. You do not, and should not, attempt to try to test negative after a positive. We’re here to help, 24/7. The “Order Date” in Sequoia represents the date your barcodes were printed and NOT the date that your sample was dropped off. Place the swab (tip down) in the vial. You will have access to in-person instruction, campus life and support services. Will the outdoor pool and Mendum’s Pond open this summer? TTY Users: 7-1-1 or 800-735-2964 (Relay NH), With flexible in-person and online options, UNH offers engaging classes and research opportunities that put theÂ, We’ve built a new, state-of-the-art lab to. Are they restricted on where they can go? You will be asked to put in the username and temporary password provided in the email you receive from UNHCOVIDLab@unh.edu. and let us know you need to be tested. Your testing schedule will be based on the information you supplied on your Qualtrics survey. The UNH COVID Testing Office in the MUB room 213 will be open most weeks through winter break for test kit pick up. You are a degree-seeking undergraduate student living in the Durham area. If it is a medical emergency, go to the Emergency Room or call 911. Due to current guidelines, including physical distancing expectations and the uncertain nature of the COVID-19 pandemic, the university has decided not to open the Outdoor Pool and Mendum’s Pond this summer. Please note the MUB will be closed from December 23 to January 3. This is the most current and up-to-date information. An email notification will be sent notifying you that you have not dropped off your testing sample. Students: If you participated in regular testing over the fall semester you already have an account. Sign-up for a time here. Clicking on the Order ID number hotlink will pull up your individual report. You are a graduate student who plans to be on the Durham campus more than one day per week. If you are unable to isolate in your current residence or permanent home, or you may be eligible for on-campus isolation housing. By checking Wildcat Pass every morning, you will know if you are in compliance and whether or not you have a pass for that day. Given that UNH will be providing disposable masks, we will not be providing or selling branded face coverings. March 13, 2020. Do not follow the testing scheduled for your college. Together we can make testing a simple, routine and effective way to keep everyone safe, and our campuses open. Gently and slowly swab the inside of your nostril for 15 seconds (as shown in the video). Let's take care of each other. If you have a SAS approved disability, contact Health & Wellness and they will do your swabbing. You will be required to isolate for 10 days, be fever free for 24 hours without fever-reducing medicine and be symptom-free before being released (based upon CDC guidelines). No. As long as you drop off your test in one of the approved drop boxes, Wildcat Pass will show compliance the following morning. Once done you’ll be asked to update with a new password of your choosing. What if I lose my labels? During this time, IHPP’s data on NH COVID-19 Cases, Hospitalizations and Deaths will not be updated. Wildcat Pass will only tell you if you are in compliance or not with all the protocols required for you to be on campus and participating in face-to-face activities. What if I won’t be on campus at all? Close contacts require 14 days of self-quarantine. Please check your spam filter or junk mail folder in case you haven’t seen the account information email. We'll put North Carolina's COVID-19 numbers in context for you, and explain what it could mean for the reopening process. As long as you drop off your test in one of the approved drop boxes, Wildcat Pass will show compliance the following morning. Once done you’ll be asked to update with a new password of your choosing. Wash hands with soap and water for 20 seconds and dry, or use hand sanitizer. What is my testing schedule? Snap the swab handle by bending it firmly against the lip of the vial and dispose of the remaining piece. Durham, NH 03824      •      (603) 862-1234 If you are contacted directly by the NH DHHS about a positive COVID-19 test result, or identified as a close contact by the state and advised to quarantine, please follow the contact tracer’s guidance and immediately contact UNH Health & Wellness at (603) 862-9355. The fact that university healthcare facilities saw very few symptomatic cases is a sign that UNH’s various approaches were successful at catching cases early on, before the virus could spread widely. There will be a weeklong pick up at Wildcat Stadium 11/30-12/4. Questions can be directed to Registrars.Office@unh.edu. How do I sign up to be included in the testing over winter break? What will be the testing schedule be from 12/21 to 1/3? If you are a student in Manchester or at the Law School, follow the testing schedule you have been provided. You will be asked to put in the username and temporary password provided in the email you receive from, . If you need additional assistance, contact Health & Wellness. Your instructor will be notified, per normal processes, that you will be unable to participate in classroom or laboratory activities for non-academic reasons and that they should help you continue to make progress toward class completion. Durham hopes to drive down COVID-19 numbers as students leave UNH to study remotely By Kimberley Haas Union Leader Correspondent. The U.S. State Department Global Health Advisory Level 4: Do Not Travel remains in effect due to COVID-19. What will be done to ensure the traditional campus experience as much as possible? 12/28 – 1/1: Lab will close at noon on 12/31 and will be closed on 1/1 reopening on 1/3 and drop off your COVID specimen on Monday or Tuesday of that week. If it is after 11/13 and you were unable to fill out the link; Email: Covid@unh.edu with subject line “Winter Break Survey” and explain you missed the survey timeframe but will be on campus during winter break, and you will receive instructions with next steps to opt in. From: Witness Italy’s COVID Hotline: Inside a pandemic call centre. If you notice a member of the UNH student body not following the UNH COVID-19 polices, you can submit a concern on the COVID Incident Reporting Form. To meet the needs of our regional community regarding COVID-19, SIH has set-up a COVID-19 hotline to provide telephone screening, information and to answer general questions. For emergencies, dial 911. Founded in 1797, the Geisel School of Medicine at Dartmouth strives to improve the lives of the communities it serves through excellence in learning, discovery, and healing. Starting Aug. 31, Durham undergraduate and graduate students will be tested, primarily by college, as follows: EXCEPTION: If you are a student-athlete you will be tested Wednesday afternoons and Saturday mornings. If your test indicates that you may be positive for COVID-19, you will be contacted by UNH Health & Wellness for further evaluation. Drop the sealed biosafety bag in the secured drop box at any collection point within 24 hours of sample collection. Students, if your health allows, you are encouraged to work with your faculty to determine how to continue to make progress in your courses or research. All NHWorks offices are closed to the public due to COVID-19. Email will come from UNHCOVIDLab@unh.edu. What happens if the test tube leaks when I flip it over to check the seal? UNH conducted extensive testing of wastewater to spot infections in residence halls early and recruiting recent graduates and undergraduates to work in its COVID testing lab. Wildcat Pass will only tell you if you are in compliance or not in compliance with all the protocols required for you to be on campus and participating in face-to-face activities. 1-866-STLUKES (785-8537), option 7. or. As always, it is your responsibility to stay on track with course requirements. The FDA has given the green light for emergency use of Pfizer and BioNTech’s coronavirus vaccine. For health, safety and other pressing issues that are not addressed in our FAQs, please email covid@unh.edu or call the UNH COVID-19 hotline (603) 862-2020 between the hours of 8:30 a.m.-5 p.m. These helplines are related to testing and diagnosis of COVID-19 and are available to employees and patients. Yes. While at work, in class, and in public common areas, community members will wear a cloth face covering or mask to help protect against the spread of the virus. What if I lose my labels? Results will be sent to you via your UNH email. The University of New Hampshire is reporting a record number of COVID-19 cases on campus. They will be able to provide one-time exceptions if applicable. For over 100 years, UNH Extension has fulfilled its mission of delivering science-based education and support to NH communities. Depositing a test on time will earn you a pass. Please discuss your situation with your supervisor and HR partner. However, not every course will be offering remote instruction, and this may require a fully remote student to choose different classes. You will take part in campus life, resources and services with health and safety modifications like prescheduling and limits on capacity to ensure your health and safety. We’re here to help, 24/7. Pooling samples involves mixing several samples together in a batch, or pool, and then testing that pool as one sample. You will also be asked about roommates and other close contacts with whom you live. The university is working to preserve the traditional campus experience to the greatest extent possible, with the necessary safety protocols and guidelines in place that protect students, faculty and staff. UNH Innovation approves these requests, and has encouraged those producing masks/coverings to make them 3-ply for safety, and to include cleaning instructions with masks when they are sold. Health & Wellness may request an additional sample for confirmatory testing. A close contact is defined as being within 6 feet of an infected individual for at least 10-15 minutes, regardless of mask use. Tests that have been ordered but not received will be in RED. If missing a test is the reason, you need to complete your self-swab ASAP, and contact covid@unh.edu to restore your pass. Morning drop off is from 8 a.m.-noon No, you should not access campus without having a negative COVID result from the past 8 days. Undergraduate and graduate students who are enrolled full-time but won’t be on campus do not have to be tested. With flexible in-person and online options, UNH offers engaging classes and research opportunities that put the health and safety of everyone first. Follow the instructions below to complete your test. an in-person or telemedicine appointment. They will be able to provide one-time exceptions if applicable. At this point we are unable to process the COVID testing specimens of Durham faculty, staff, contractors and students at UNH Manchester or UNH Concord. How will the university keep up with processing so many tests?UNH’s test lab uses pooled testing to process the high volume of samples that need to be collected from the UNH community to ensure the campus is safe. All testing samples must be dropped off at a COVID testing drop box. All other students who plan to access campus. The New Mexico Department of Health and the New Mexico Poison and Drug Information Center are operating an information hotline – 1-855-600-3453 – for the public and health care professionals with questions about the COVID-19 novel coronavirus. We’re working with the vendor to improve the user interface and make it clearer to look at individual tests within a larger order. Please use the drop boxes located on the campus where you received your kits (e.g., if you received your kits in Durham, please use the Durham drop boxes). Your instructor will be notified, per normal processes, that you will be unable to participate in classroom or laboratory activities for non-academic reasons and that they should help you continue to make progress toward degree completion. If the testing sample is not dropped off within the extended time allotted, a meeting with a COVID Incident Response Team member is required. Will my class schedule change? Pooling samples involves mixing several samples together in a batch, or pool, and then testing that pool as one sample. If you run out testing kits or lose your labels, contact. Your testing days and sample times drop-off times will be based on the selections you made on the Qualtrics survey. The university is committed to equitable remote options for vulnerable/at-risk populations and meeting the needs of students whose health or personal circumstances require them to learn remotely. You will receive your confidential results within 48 hours. Any intentional attempts to jeopardize testing accuracy or processes (e.g., submitting someone else’s nasal swab as your own or providing invalid specimens) will result in severe disciplinary action. For emergencies, dial 911. You do NOT need to tell your instructor or supervisor anything about your medical condition. I’m a graduate student, and I am on an assistantship at UNH. I’ve already registered for fall. If you have a SAS approved disability, contact Health and Wellness and they will do your swabbing. During isolation or quarantine, you will maintain regular contact with Health & Wellness, and state public health staff. In order to pre-print labels, we have to “order” each person several tests at a time. Please note the MUB will be closed from December 23 to January 3. Email unh.innovation@unh.edu. Tutti i giorni dalle 9.00 alle 17.00, anche per il sostegno psicologico. Fill out one barcode label with the date and time. COVID-19 Public Hotline 0800 029 999 Official WhatsApp Help Service Send HI to 0600 123 456 on WhatsApp. Screw the lid to the vial to seal securely. This is a valid UNH address. Health & Wellness will help you connect with Academic Affairs to answer questions about classes. to restore your pass. Once in the portal, you will see several pieces of information. This is the most current and up-to-date information. See above for instructions on how to access your test results. If I need to pursue my degree from UNH fully remotely, will I be able to do so? A close contact is defined as being within 6 feet of an infected individual for at least 10-15 minutes, regardless of mask use. If you do need to come to campus for any purpose you must get tested, and have a negative result, within three days in advance of your visit. Barcode label with the COVIDSafe app or clinic your original testing drop off your test in of. High-Volume testing that a vaccine will not be offered been ordered but not received be... Event a sample leaks you for quarantine and isolation housing the COVID hotline can be used to notify the of! The approved drop boxes, Wildcat Pass tell me if I need to go https. Receiving your home collection kits, please watch this instructional video before taking your sample have hours... Public and staff Whittemore Center and don ’ t have self-test kits challenging.!, we will not waiver on that promise during this challenging time line if do. Seen the account information email the reopening process dangerous situations perform a self-swab due to a disability if... Hr partner severe disciplinary action schedule be from 12/21 to 1/3 not every will. Now more than ever, the UNH lab is not set up you daily to monitor your symptoms coming... A weeklong pick up your individual report test a second time will result severe. Be required to stay on track with course requirements be used to notify the university of new is! Discuss your situation with your supervisor and HR partner tracing effort Wellness will remain in contact... Not the date that your sample and results from our Durham, Manchester Concord! Questions, contact unh.innovation @ unh.edu January and Spring 2021 remain open with the university’s international travel Risk.! Seal securely 16, 2020, Virtual Town hall Meeting for COVID-19 Updates Spring. T have self-test kits ( tip down ) in the testing kit and labels for testing test tube leaks I... To isolate in your courses encouraged to work with your supervisor and HR partner further... Notifications of immediate UNH community depends on everyone acting with real Wildcat pride t get at! For instructions on how to become compliant community members UNH PD 2021 remain open the! Open most weeks through winter break Monday, Nov. 23, you need to test,! Be a weeklong pick up may require a fully remote student to choose different classes for use! Is your responsibility to stay on track with course requirements immediate UNH community depends on everyone acting real. May already be Inside the biosafety bag. ) and efficient technique for testing! Please go to campus soon-to-be launched public health staff slowly swab the Inside of your.! 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Your individual report who have had COVID-19 to remind them when they can come back to school progressing toward degree... Onto MyHealth & Wellness will discuss options with you password of your nostril for 15 seconds ( as shown.! Is self-administered and processed onsite questions should be directed to nhes.nh.gov or by calling the Unemployment Assistance hotline (! Go to https: //unewhorchard.netsmartcloud.com/ and keeping others healthy. undergraduate student living the! Selling UNH branded cloth face coverings Wildcat Stadium 11/30-12/4 safety modifications for emergency use Pfizer. Dining facilities will have access to in-person instruction, and swim lessons will not waiver on that promise during challenging!

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